Frequently Asked Questions
I have never placed an order online. How do I go about this?
Ordering online is very easy and it can be done from the comfort of your own home. By Invitation is here to help you through the entire process. You can reach us through phone or e-mail if you have any questions. Once your order is placed, it comes to By Invitation first before we send it on to the company for printing. With every online order, your ensemble is professionally proofed and you will be contacted if any changes should be made. You will also be able to order samples and get an online proof before placing your order. Orders are shipped to you with a very fast turn around time and most importantly, all orders are 100% guaranteed. By Invitation is not happy unless you are happy!
How do your prices compare to other online shops?
By Invitation offers very competitive prices giving you the same discounts that you find at other stores. The beauty of By Invitation is that we work with you and stay with you through the entire ordering process. We care about you and feel that your wedding day is the most important day of your life. Ordering online or having a one-to-one visit in the office will make the decision making process very easy for you. The bottom line is that the quality of the service that you receive from By Invitation is equally important as the quality of the products that you purchase.
I am on a budget. Can you help me to stay within my budget?
Yes, we most definitely can. We pride ourselves in really listening to our brides. Either through online ordering or a one-to-one visit in the office, you can feel good about all of your decisions, including your budget.
I have absolutely no idea of where to begin. I need help with choosing my invitation, writing my invitation and choosing the accessories to complement my ensemble. Can you help me?
By Invitation will take the stress out of everything. When you come into the office or order online, we will help you with details such as how to write your ensemble, the font to choose, the ink color, and also help you to choose the perfect invitation for you! We also network with many area wedding professionals and will suggest our favorite photographers, cake people, florists and musicians at no extra cost to you. When we complete your invitation ensemble, By Invitation will also be here to help you with your church program and accessories and favors. We have many unique and creative ideas for you!
Are your invitations and accessories really unique and different?
By Invitation has been in business for over 24 years and we have the opportunity to be able to work with many of the finest and most creative companies in the country. If you can't find something that you like, we can also design anything for you. Brides love the fact that when they leave the office or complete an online order, their invitation ensemble is truly special and unique to them.
When should I order my invitations?
As soon as you have your wedding date and times we can begin choosing your invitation. We want to send your invitations 8 weeks before your wedding. When you come into the office or place your order online, the turnaround time is usually about 5-10 days, depending on the company that you choose. We often do a proof before we order and this will take about 1 day. If you order online, you have the ability to get "instant" proofs and it is fun to be able to share your proofs with family and friends. We can also get things in over night if you are in a rush. By Invitation will help you to keep on a schedule. We will complete your ensemble and then discuss your church program or any other accessories and favors that you might need.
How do I address my invitations?
When you receive your invitations, By Invitation will go over all of the details with you. We will give you information on addressing and "stuffing" the envelopes in the right sequence. We have lots of handy tips for you. We also have a calligrapher that we recommend and the envelopes can be shipping directly to her. We also offer online addressing through most of our companies.
Should I do a Save the Date card?
Save the Date cards have become very popular. By Invitation has hundreds of designs to choose from. It is a nice thing to do if your wedding is going to be in the busy summer months or during the holiday season. You want to send your Save the Date cards ASAP. Many brides now have wedding websites and brides like to include this on their Save the Date cards.
Can we also include a map/direction card in my ensemble?
Most definitely! Most ensembles have a map card that will compliment your ensemble. By Invitation again will help you with the wording for this and also send you samples (via e-mail) to follow if you like. We can also include a map for online orders as well. You will want to contact us and we will help you with this step.
Can we order Church Programs through you?
Yes, most brides complete their ensemble with a beautiful church program. By Invitation can send you samples of wording (via e-mail) to follow and also make suggestions for you. We also do proofs on church programs. If you decide that you would like to do a church program, By Invitation will need your copy 6 weeks prior to your wedding.
Can By Invitation also give me some great ideas for favors and accessories?
By Invitation has so many creative ideas for you! We pride ourselves in our quality products and personalized service. As our customer, whether you order online or visit the office, you are the most important part of our business. Chances are that you came to us through the referral of another happy bride. Our excellent reputation is something that we will always endeavor to keep or even improve. We will do whatever we can for you to make your wedding day a dream come true!
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